Until further notice, we are offering telephone appointments only and the doors will remain locked during opening hours.


We remain open but will only be bringing in patients to the surgery for conditions that can’t be treated over the phone. We will assess the need for every patient we bring to the surgery, whilst continuing to support patients with their medical needs.


This means when you request an appointment, we will be offering you a telephone appointment only in the first instance. This is to protect patients and limit the spread of coronavirus


As per national advice ALL patients with



    • Fever AND/OR


    • New and continuous cough


    • New – a cough that you’ve not had before. For those who usually have a cough, it means it’s got worse.


    • Continuous means coughing for more than an hour more than 3 times in 24 hours.

should contact or 111 (if no internet access). They will advise you what you need to do, including measure for self-isolation.



Our position will be reviewed daily with guidance from NHS England and the UK Government in mind, so please expect our service to change to best deal with this global crisis. We are likely to use much more remote working, including electronic consulting (eConsult) and video consultation. We will be communicating any changes via our telephone answering message and website.

We are taking these measures after guidance from NHS England and the UK Government so we can help reduce the spread of the disease, protect patients and staff and keep a service running for patients. We thank you in advance for following these changes and playing your part in minimising the risk of infection.

Main Clinic

Tel: 01202 395195 (Saturday & Sunday 8am - 7.45pm ONLY)

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (for general enquiries)

If you visit the walk-in clinic and think it is a valuable service, you can visit NHS Choices to leave a review here. Review our service.

CrescentProvidence Surgery

12 - 14 Walpole Rd



BH1 4HA 

12 - 14 Walpole Rd, Boscombe, Bournemouth, BH1 4HA